blending the mix

social media,paul fabretti

A look at the new world of marketing and PR

The black hole role of digital in PR

Me old mucker Wadds pointed me to this piece by his PiC, Steve Earls about the 3 key things that PR agencies need to think about if they are going to make money in this changing media landscape. Wadds and Steve know what they are talking about, they have made a great job of running smart, successful pr agencies, so these are very relevant points. I’m paraphrasing what Steve has written, so in brief:

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We’ve got our own cube grenade!


gabba, my social media agency is all about creating conversation for our clients.exactly the kind of things that cube grenades do. As a social object, they fit the bill perfectly. Nothing creates conversations better than social objects.

But we’re not about the kind of meaningless conversation that SEO agencies create when they advocate that they build a blog for SERP visibility, not the kind of meaningless presences without purposes that digital agencies create as an add-on to their website design, and certainly NOT the kind of tacky pr stunt conversations that pr agencies that don’t even use You Tube and Flickr develop.

No, this is about one thing - developing ways and means for clients to hold sustained, meaningful and mutually beneficial conversations with customers (whomever they may be).

Will the tools that we use to begin and maintain these conversations be the same in two year’s time? Probably not.

Will the description or name of what we do be the same in two year’s time?
Probably not.

Will the need to sustain meaningful conversations with customers exist in two year’s time?
Almost definitely.

So, here’s hoping that we will create many conversations with you in the future!

Check us out here:

http://letsgabba.com

http://twitter.com/letsgabba


Stuff you should have been reading from July 14th to January 12th

Stuff you should have been readingJuly 14th toJanuary 12th:

Who says brands can only talk about success?

…or rather “why we should actually beging to start trusting agencies a bit more now”.

OK, so this is a bit of a schizophrenic post - it goes all over the place, but stick with it for a while! Hopefully the comments will be more interesting!!
So, reading through one of e-consultancy’s latest (again, quality) blog posts, they covered 16 social media guidelines issued by brands who are already pretty well known for their social media initiatives.

I have no issue with any of the recommendations – they are all sound, considered and safe…and that’s pretty much it – they are bloody obvious.

The comments were gushing “best post I’ve seen in a while”, “this post just became mandatory reading”…but for god’s sake…most of this is just COMMON SENSE.

Imagine if you, as an agency bod, stood in front of a Board of Director’s trying to explain what or how the company should adopt social media and the best you could come up with is:

  • Don’t “broadcast” messages to users.
  • Try to add value.
  • It’s a conversation.

Why does everybody seem so damn gushing about these dull statements of the obvious, JUST because they come from a brand?

Do guidelines from brands make their activities any more successful than an agency’s activities? No. Brands have as many failures in social media as agencies (perhaps more), and are widely lambasted for not having “got it” or “done it properly” when they do get it wrong.

So why then don’t agencies, many of whom DO “get” social media” and who ALSO practice what they preach and who also have HEAPS of experience, and who KNOW how to integrate social media into a wider digital strategy and who HAVE got case studies from other clients, get a fair crack of the whip too?

The Flip Side

Perhaps the failings of agencies though, is that they are always trying to sell stuff – show me a seminar and you’ll see endless rows of agencies talking about case studies they have done.

Why can’t they talk about what they KNOW, or give an opinion about what they think, show where their heads are, what trends they think are emerging instead of spouting off about the one case study that has (to their surprise!), been a success.

What do you think? Are agencies hindered by the way they have always worked – the need to shout about their work being the only thing that gets them noticed? Do brands have that credibility that comes when they have no commercial benefit to gain from talking about their work or are they as susceptible to failure (and therefore as deserving of a hammering) as any agency?


Cool stuff i’ve been reading from May 29th to June 30th

Cool stuff I was readingMay 29th toJune 30th:

Cool stuff i’ve been reading from April 9th to May 6th

Cool stuff I was readingApril 9th toMay 6th:

Cool stuff i’ve been reading from February 8th to April 7th

Cool stuff I was readingFebruary 8th toApril 7th:

Cool stuff i’ve been reading from February 4th to February 6th

Cool stuff I was readingFebruary 4th toFebruary 6th:

Cool stuff i’ve been reading from January 13th to January 22nd

Cool stuff I was readingJanuary 13th toJanuary 22nd:

  • Master of 500 Hats -
  • 40 of the Best Twitter Brands and the People Behind Them - Some good names here. Wonder what they’d look like in Twitter Friends?
  • BrewDog on BBC 2 with Oz Clarke and James May - Cool brand, cool product - Yes please!
  • Social Notworking? | Web Developer 2.0 - Seems that using Twitter at work is not worth it, despite it bringing not only enquiries and meetings, but business too.
  • 49 Amazing Social Media, Web 2.0 And Internet Stats - 49 Amazing Social Media, Web 2.0 And Internet Stats

Cool stuff i’ve been reading from January 9th to January 12th

Cool stuff I was readingJanuary 9th toJanuary 12th: