Monthly Archives: February 2011
So here’s an interesting view on ROI
So what do you think? Is ROI in social media solely a financial return? What about customer satisfaction, reduced call waiting times because of other channels acting as customer service ones? How about quicker delivery? An interesting view none the
So here’s an interesting view on ROI
So what do you think? Is ROI in social media solely a financial return? What about customer satisfaction, reduced call waiting times because of other channels acting as customer service ones? How about quicker delivery? An interesting view none the
QR Codes need a shake up to make any kind of difference. Is JagTag the answer?
You’ve probably seen this kind of thing all over the place: QR codes which are designed to provide you with some additional bit of information or a bit of juicy content that you would love (moderately appreciate more like). There
QR Codes need a shake up to make any kind of difference. Is JagTag the answer?
You’ve probably seen this kind of thing all over the place: QR codes which are designed to provide you with some additional bit of information or a bit of juicy content that you would love (moderately appreciate more like). There
“They’ve got all that fancy arty crap you like up here now”
Manchester’s where it’s at. As an outsider, living in – I can totally vouch for that. Come Home from Resign London on Vimeo. Resign London
“They’ve got all that fancy arty crap you like up here now”
Manchester’s where it’s at. As an outsider, living in – I can totally vouch for that. Come Home from Resign London on Vimeo. Resign London
The Dell Listening Room – the story so far
A short time ago, Dell launched it’s Listening Room – an attempt to properly curate active conversations about Dell and turn them into activities, projects and behaviours which change the way Dell is perceived. Below are their findings which are
The Dell Listening Room – the story so far
A short time ago, Dell launched it’s Listening Room – an attempt to properly curate active conversations about Dell and turn them into activities, projects and behaviours which change the way Dell is perceived. Below are their findings which are
If you thought Universal McCann’s Wave research was good, you ain’t seen nothing yet
Welcome to Social Entertainment – Annual Report 2011 View more presentations from Tom Smith.
If you thought Universal McCann’s Wave research was good, you ain’t seen nothing yet
Welcome to Social Entertainment – Annual Report 2011 View more presentations from Tom Smith.
New to f-commerce? Here’s some great insight
F-commerce was an area I had earmarked for significant growth in 2011 through both credits and in-facebook purchasing. The former driven by social gaming, the latter by the ability to transact through apps (and in part due to the ability
New to f-commerce? Here’s some great insight
F-commerce was an area I had earmarked for significant growth in 2011 through both credits and in-facebook purchasing. The former driven by social gaming, the latter by the ability to transact through apps (and in part due to the ability
Is a blog the rightful hub of your social media strategy?
<p>In January, hugely respected author and blogging/social media guru, Debbie Weil asked the question whether or not the blog has a rightful place at the heart of a social media strategy. It;s something that I have long believed and long
Is a blog the rightful hub of your social media strategy?
<p>In January, hugely respected author and blogging/social media guru, Debbie Weil asked the question whether or not the blog has a rightful place at the heart of a social media strategy. It;s something that I have long believed and long