Monthly Archives: August 2009

Businesses still taking days to respond to website enquiries

I hope Ian and the team at Internet Retailing won’t mind me taking his headline because it pretty much sums up a dire situation. To save you the best bits: 25% of websites failed to respond to a customer enquiry

/ 2 Comments

Businesses still taking days to respond to website enquiries

I hope Ian and the team at Internet Retailing won’t mind me taking his headline because it pretty much sums up a dire situation. To save you the best bits: 25% of websites failed to respond to a customer enquiry

/ 2 Comments

The Cluetrain Manifesto – in Slide Format

As we all (should know) The Cluetrain Manifesto is one of the most important pieces of writing to explain why this whole social media circus/bandwagon/phenomenon is so important. Some people have never heard of it, some are only just discovering

/ One Comment

The Cluetrain Manifesto – in Slide Format

As we all (should know) The Cluetrain Manifesto is one of the most important pieces of writing to explain why this whole social media circus/bandwagon/phenomenon is so important. Some people have never heard of it, some are only just discovering

/ One Comment

The 14 most essential tools for a killer Twitter strategy

So, as you will have seen from my previous post, I spoke at the Figaro Digital Social Media event on Tuesday 28th July about how using a few cool and insightful tools can help you make the most of your

/ 10 Comments

The 14 most essential tools for a killer Twitter strategy

So, as you will have seen from my previous post, I spoke at the Figaro Digital Social Media event on Tuesday 28th July about how using a few cool and insightful tools can help you make the most of your

/ 10 Comments